Resident Portal

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The MDS Resident Portal is a rental property management tool that streamlines building management. Providing your residents with a variety of self-service options improves the experience of living in your buildings while also reducing incoming resident phone calls and email inquiries. The MDS Resident Portal is customizable, allowing you to choose from various features to customize your residents’ experience within the portal.

Key Features

  • Allow your residents to check their payment history and account status online, without the need to interact with an operator, providing convenience to the resident while saving you time
  • Enable residents to schedule one-time and recurring payments, providing a convenience for residents while getting paid faster and cutting down on your volume of paper payments
  • Review and approve work order requests submitted by residents, for increased operational efficiency and complete control
  • Grant your residents access to configurable contact forms which route inquiries directly to the appropriate property manager, improving resident relations
  • Deliver report packages to board members and selected recipients easily and efficiently, providing great convenience with minimal effort
  • Push notices and email alerts to residents using a variety of filters, to more efficiently communicate important information

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