Resident Portal
The MDS Resident Portal empowers your residents to access key aspects of their account 24 hours a day, providing them with a convenient self-service option, while cutting down on incoming resident phone call and email inquiries. Choose from a variety of features to customize the experience of your residents within the portal to strike the balance that works best for you.
Key Features
- Allow your residents to check their payment history and account status online, without the need to interact with an operator, providing convenience to the resident while saving you time
- Enable residents to schedule one-time and recurring payments, providing a convenience for residents while getting paid faster and cutting down on your volume of paper payments
- Review and approve work order requests submitted by residents, for increased operational efficiency and complete control
- Grant your residents access to configurable contact forms which route inquiries directly to the appropriate property manager, improving resident relations
- Deliver report packages to board members and selected recipients easily and efficiently, providing great convenience with minimal effort
- Push notices and email alerts to residents using a variety of filters, to more efficiently communicate important information
