Expert Implementations

Every property management system implementation is unique. MDS treats each set up with the care and attention it deserves.

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Custom Data Conversions

The software engineers at MDS have been providing full service, custom data conversions since 1982. They pride themselves on being able to turn around an accurate and complete conversion on time and within budget. Data from most systems can be imported to MDS in great detail including full tenant billings and payments, general ledger, and accounts payable history. If you have data in an old legacy system that you are worried about losing, chances are that our engineers can import it to MDS upon implementation so that it is ready to be accessed on day one of launching your new MDS system.

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Training & Implementation

Purchasing software will not automatically translate to instant time savings and efficiencies. The fact is, implementing a new property management system requires hard and vital work. The team at MDS treats every new client installation with the seriousness it deserves. From data conversion to system setup, our staff of experienced professionals will guide you through the process to ensure a successful and seamless transition.

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Ongoing Support

The MDS Support Team is staffed by talented, highly trained technicians steeped in the rules, regulations, and processes that affect how New York City property is managed. When you call the MDS team, you will be connected to an experienced technician who asks the right questions to quickly and efficiently get to your issue’s root cause. You will not have to explain rent stabilization law before getting to your question or to ever deal with someone unfamiliar with your account.  We strive for the gold standard of “First Call Resolution” in every case. However, when a call back is required, it will happen within eight business hours. Simply put, our team is the best in the business.

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